Privacy policies
Last updated: July 26, 2026
At Novixero ("we", "our" or "the store"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit novixero.com or make a purchase.
Information we collect
When you visit our website, we may automatically collect certain information, such as:
IP address.
Browser and device type.
Time zone.
Pages visited.
Products displayed.
Information on how you interact with our site.
When you place an order, we collect the information necessary to process it, including:
Full name.
Billing and shipping address.
Email.
Phone number.
Information necessary to process the payment (payment data is managed securely by our payment providers and we do not store the complete details of your card).
Use of information
We use your information to:
Process and deliver your orders.
Send you confirmations and updates about your purchases.
Provide customer service.
Detect and prevent fraud.
Improve our website, products and services.
Send you promotional communications when you have authorized it.
Cookies
Our site uses cookies to improve your browsing experience, remember the contents of your cart, analyze site traffic and optimize our services. You can manage or disable cookies from your browser settings.
Share information
We can only share your information with suppliers who help us operate our store, such as:
Shopify (e-commerce platform).
Payment providers.
Transport and logistics companies.
Analysis tools such as Google Analytics.
We may also disclose information when required by law or to protect our rights.
Data retention
We will retain information related to your orders for as long as necessary to comply with our legal, tax and administrative obligations.
Your rights
Depending on the applicable legislation in your country, you can request access, correction or deletion of your personal information. To exercise these rights, you can contact us using the information indicated at the end of this policy.
Minors
Our website is not aimed at people under 18 years of age.
Changes to this policy
We may update this Privacy Policy when necessary. The latest version will always be available on this page.
Contact
If you have questions about this Privacy Policy or about the processing of your personal data, you can contact us through the customer service email indicated on our website.